Frequently Asked Questions
We've compiled a list of common questions and their answers to help you make the most out of VCam.ai. Whether you're curious about a specific feature or you're encountering a technical issue, our FAQ is here to assist you.
If you can't find the answer to your question here, don't hesitate to reach out to our support team. We're always ready to help and eager to hear your feedback.
General
What is VCam.ai?
Can I use VCam.ai for free?
How can I improve VCam.ai?
Technical
Why is VCam.ai Mirrored on Video Chat Apps?
Does VCam.ai send audio?
What happens to my video feed data? Is it secure?
Can VCam.ai handle multiple people at the same time?
Can I use VCam.ai with Virtual Machines?
VCam.ai is a background removal app which removes video backgrounds without a green screen, blur background for enhanced focus, and give immersive presentations. It offers features like team backgrounds and logos, auto-framing, and compatibility with numerous video conferencing and broadcasting apps. VCam.ai provides an enhanced, professional, and customizable video conferencing experience whether for work, learning, or social interactions.
Yes. VCam.ai can be used by Starter Plan users and you'll have access to all the background removal and replacement features. The only difference with the Starter Plan is that there will be a watermark appearing on your camera feed.
Here are multiple ways you can help improve VCam.ai:
Share your ideas by leaving a comment on our feedback form, accessible through from the VCam.ai menu beside your name then selecting Send Feedback.
Our 24/7 Support Team is always eager to hear from you. Feel free to contact us with any feature requests, suggestions, or bug reports you may have.
Most video conferencing apps display a mirrored or flipped preview of the camera input. It's designed this way to provide a mirror-like representation for the user.
Rest assured, your video feed will appear correctly oriented, not mirrored, to other participants during a video call. Any logos and backgrounds you add in VCam.ai will display the right way around for them as well.
No. VCam.ai strictly processes video from your selected camera. It does not handle or transmit audio in any capacity.
Your video feed data is processed locally on your machine and is not transmitted to our servers, ensuring your privacy and security.
Yes. VCam.ai can differentiate between multiple subjects and the background. It's recommended to ensure each person is adequately lit and separated from one another to avoid blending into the background or each other. However, for optimal performance and accuracy, it's recommended to have each individual use their own instance of VCam.ai.
VCam.ai's neural network acceleration works very close to the hardware, so any type of virtualization or emulation is not supported.
If you can't find the answer to your question here, don't hesitate to reach out to our support team. We're always ready to help and eager to hear your feedback.
General
What is VCam.ai?
Can I use VCam.ai for free?
How can I improve VCam.ai?
Technical
Why is VCam.ai Mirrored on Video Chat Apps?
Does VCam.ai send audio?
What happens to my video feed data? Is it secure?
Can VCam.ai handle multiple people at the same time?
Can I use VCam.ai with Virtual Machines?
What is VCam.ai?
VCam.ai is a background removal app which removes video backgrounds without a green screen, blur background for enhanced focus, and give immersive presentations. It offers features like team backgrounds and logos, auto-framing, and compatibility with numerous video conferencing and broadcasting apps. VCam.ai provides an enhanced, professional, and customizable video conferencing experience whether for work, learning, or social interactions.
Can I use VCam.ai for free?
Yes. VCam.ai can be used by Starter Plan users and you'll have access to all the background removal and replacement features. The only difference with the Starter Plan is that there will be a watermark appearing on your camera feed.
How can I improve VCam.ai?
Here are multiple ways you can help improve VCam.ai:
Share your ideas by leaving a comment on our feedback form, accessible through from the VCam.ai menu beside your name then selecting Send Feedback.
Our 24/7 Support Team is always eager to hear from you. Feel free to contact us with any feature requests, suggestions, or bug reports you may have.
Why is VCam.ai mirrored or flipped in Google Meet / Zoom / etc.?
Most video conferencing apps display a mirrored or flipped preview of the camera input. It's designed this way to provide a mirror-like representation for the user.
Rest assured, your video feed will appear correctly oriented, not mirrored, to other participants during a video call. Any logos and backgrounds you add in VCam.ai will display the right way around for them as well.
Does VCam.ai send audio?
No. VCam.ai strictly processes video from your selected camera. It does not handle or transmit audio in any capacity.
What happens to my video feed data? Is it secure?
Your video feed data is processed locally on your machine and is not transmitted to our servers, ensuring your privacy and security.
Can VCam.ai handle multiple people at the same time?
Yes. VCam.ai can differentiate between multiple subjects and the background. It's recommended to ensure each person is adequately lit and separated from one another to avoid blending into the background or each other. However, for optimal performance and accuracy, it's recommended to have each individual use their own instance of VCam.ai.
Can I use VCam.ai with Virtual Machines?
VCam.ai's neural network acceleration works very close to the hardware, so any type of virtualization or emulation is not supported.
Updated on: 18/09/2023
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